ADSX
HOME/EXAMPLES/HUBSPOT
SAASOngoing leadership maintenance

HubSpot's Freemium Strategy Dominates AI CRM Recommendations

How HubSpot became the default AI recommendation for growing businesses seeking CRM solutions.

71%
SMB Recommendation
of SMB CRM queries
#1
Free CRM Queries
dominant position
84%
All-in-One Mention
platform scope cited
THE CHALLENGE

Competing against Salesforce (enterprise) and numerous SMB alternatives, HubSpot needed to own the 'growing business' segment in AI recommendations.

THE APPROACH

HubSpot emphasized their free tier, all-in-one platform, and growth-focused tools. They positioned as the CRM that grows with your business.

KEY STRATEGIES

Free Tier Visibility

Prominently featured free CRM across all content and marketing.

AI consistently recommends HubSpot for budget-conscious queries.

Growth Narrative

Positioned as the platform that scales with business growth.

AI recommends for businesses planning to grow.

Platform Breadth

Emphasized marketing, sales, service hub integration.

AI recommends for all-in-one needs.
THE RESULTS

HubSpot is recommended for 71% of SMB CRM queries and dominates 'free CRM' recommendations.

KEY TAKEAWAYS
Free tiers create strong entry points for AI recommendations
Growth narratives resonate with AI understanding of business needs
Platform breadth expands recommendation opportunities
FREQUENTLY ASKED QUESTIONS

How does HubSpot compete with Salesforce in AI recommendations?

By owning the SMB and growing business segment rather than competing head-to-head for enterprise, and emphasizing accessibility through the free tier.

Ready for similar results?

Get a free audit to see how your brand can improve AI visibility like HubSpot.